What is the production capacity of the Pro 4?
Production can vary between 40 and 100 liters per hour, depending on the recipe used, ambient temperature, and operating conditions.
What is the amount of mix that should be inserted per production batch in the Pro 4 Black?
- Ice Cream: Between 5 and 7 liters of mix per batch.
- Açaí: Between 5 and 9 liters of mix.
What should the temperature of the mix be before entering the Pro 4 Black?
The mix must be between +3°C and +4°C. Lower temperatures reduce the machine's productivity.
Can the Pro 4 Black serve ice cream directly to the customer?
No. The equipment produces the ice cream, but it must be stored in a freezer for at least 2 hours after production to reach the proper final texture.
Can I add fruit pieces or sprinkles into the mix?
No. Solid ingredients must only be added during the extraction of the ice cream, never directly into the mix inside the machine.
Which products should I use to clean the Pro 4 Black?
- Neutral detergent
- Soft sponge
- Appropriate brushes
- Sanitizing solution
- Food-grade grease for gaskets
How to sanitize the cylinder of the Pro 4 Black?
The basic procedure includes:
- Pour warm water (up to 40°C) with detergent into the cylinder.
- Activate the beater for up to 4 minutes.
- Drain the water and repeat until all residues are removed.
- Turn off the equipment and wash it manually.
What are the electrical requirements to install the Pro 4 Black?
The machine must be connected to a 220V single-phase or two-phase supply, with a 25A Class C double-pole circuit breaker, 6 mm² wiring, and proper grounding.
How to correctly position the Pro 4?
The machine must be installed in a location that is:
- Well-ventilated
- At least 1 meter away from walls or objects
- Protected from direct sunlight
- Away from heat sources such as stoves or ovens
Can I install the Pro 4 Black in any environment?
No. Avoid environments that are:
- Too hot
- Too humid
- Exposed to frying vapors
- Exposed to a saline atmosphere (which can cause corrosion)
How to start production on the Pro 4 Black?
The basic procedure is:
- Insert the mix into the cylinder.
- Turn on the beater.
- Set the desired temperature.
- Turn on the compressor to start freezing.
Can I turn on the Pro 4 Black compressor with an empty cylinder?
No. The compressor must never be turned on with an empty cylinder, with water, or with an insufficient amount of mix.
What happens when the ice cream reaches the programmed temperature on the Pro 4 Black?
When the temperature reaches 0.1°C below the programmed value, the machine emits an audible signal and the compressor turns off automatically.
What is the NON STOP system on the Pro 4 Black?
It is a semi-continuous production mode where, after extracting the ice cream, you can immediately insert new mix without turning off the compressor or the beater.
What happens if the installation is out of specification during the first startup?
The startup process will be interrupted until all non-conformities are corrected. After regularization, a new technical visit may be required, and corresponding costs will be charged.
Is operational training included?
When applicable, training can be conducted at Finamac at no cost. It can also be contracted for on-site installation, subject to scheduling.
Can I adjust electrical parameters or the controller of the Pro 4 Black?
No. Unauthorized changes without Finamac's approval can cause damage and void the warranty.
Can I install the machine in an environment with sea breeze (saline atmosphere)?
No. Saline environments accelerate the corrosion of metallic components and can significantly reduce the equipment's lifespan.
Can I install the machine near deep fryers?
No. Frying smoke can clog the ventilation channels, reducing the performance of the refrigeration system.
What can increase ice cream production time?
Several factors can cause this:
- Worn scraper blades
- Inadequate extraction temperature
- Improperly balanced recipe
